Protecting Your Privacy
Commonwealth Mortgage Group, LLC places the
highest priority on safeguarding the financial
information provided by our customers. We
recognize the sensitive nature of your
information and take every precaution to keep
your information confidential. You have
entrusted our company with your information and
have a right to expect the information you
provide will be accessible only to those who
must know the information in order to serve your
needs. You also have a right to expect this
information will only be used in an appropriate
business manner. This policy describes the
privacy practices of Commonwealth Mortgage
Group, LLC and is being provided to you as
required by the Federal Financial Privacy Law.
This policy also describes how we collect and
use information on this website, and the choices
that you can make about the way your information
is collected and used. So that this policy is
easy to find, we make it available via a link at
the bottom of our home page. By providing the
information requested by our online forms and by
continuing to use this website after having had
an opportunity to review this policy, you have
consented to our use of the information it
collects as described at the point of collection
or in this policy. We reserve the right to
review and revise this policy from time to time
without giving you prior notice. For this
reason, we encourage you to review this policy
whenever you use this website. Your use of the
website following any such modification
constitutes your agreement to follow and be
found by the policy as modified. The last date
of modification is set forth below.
What type of information do we collect?
We collect nonpublic personal information only
to provide services requested by our customers,
that we believe will help us to meet your
financial needs, or is allowed by law. For your
mortgage loan we collect information regarding
your banking relationships, employment status,
income, monthly expenses, assets and liabilities
from your application and other forms you have
provided us.
Where do we collect information about you?
We collect nonpublic personal information about
you from the following sources:
-
Information we receive from you on
applications or other forms, including
electronic and internet communications;
-
Information about your transactions with us,
our affiliates, or others; and
-
Information we receive from a consumer
reporting agency.
This
information is only used to handle your request
for specific services. We do not collect
information about you from third parties without
a valid reason.
Why do we use this information? The information
we collect is used to underwrite your mortgage
loan and to provide financial services you may
need.
Who has access to this information?
We restrict access to nonpublic personal
information about you to employees who need to
know that information to provide products or
services to you and perform their jobs. We have
developed specific policies and procedures to
make sure our employees do not disclose
unauthorized information or use our customers’
information inappropriately. We maintain
physical, electronic, and procedural safeguards
that comply with federal standards to guard your
nonpublic personal information.
What type of information may we disclose?
We may disclose the following kinds of nonpublic
personal information:
-
Information we receive from you on
applications or other forms, such as your
name, address, social security number,
assets, income and employer;
-
Transaction information such as your account
balance, payment history, parties to the
transactions, and debit card usage.
To whom
do we disclose this information?
We may disclose nonpublic personal information
about you to the following types of third
parties:
- Our
affiliates;
-
Non-financial companies, such as insurance
companies, title companies, appraisers, and
processors so that together we can provide
you the mortgage loan that you’ve requested;
- Companies
that perform marketing services on our
behalf or to other financial companies with
whom we have joint marketing agreements.
All of those
companies that act on our behalf are
contractually obligated to keep information that
we provide to them confidential, and use the
information only to provide services we have
asked them to perform for you and us.
We may also disclose nonpublic personal
information to nonaffiliated third parties as
permitted by law.
We do not sell our customer information to
anyone or any company. We do not share your
information with nonaffiliated third parties for
their independent use. We do report the credit
history of your transactions with us to the
appropriate credit reporting agencies.
We will also provide information if:
- You
request that we do so;
- We are
required by law to provide requested
information (i.e., subpoena, investigation
of fraudulent activity); or,
- You have
been informed about the possibility of our
disclosure of your name, address, and phone
number for the purposes of marketing a
product we believe would be useful to you.
We will not
disclose nonpublic personal information about
former customers two years after they cease to
be our customers, except as permitted by law.
For the first two years, however, we may use
this information in the same manner and extent
as we do with current customers.
How do we
safeguard our customers’ information?
We provide our employees with specific policies
and procedures for maintaining the
confidentiality of your records, how and when
the information would be used, how to handle
external requests for information and how to
handle customer information when they have
received a legal request.
If we use companies to provide transaction
services for our customers, we provide only the
information necessary to complete the
transaction. In addition we obtain, in writing,
their agreement to maintain this information
solely for this purpose and according to our
stated privacy policies.
Email
If you send us email, we will share that email
with our customer service representative or
other employee who is best suited to respond to
your inquiry. Once we have done our best to
respond to your communication, we will either
discard your email or, in certain instances,
archive it.
Please note that the email functions on our web
site do not provide for completely secure and
private communications. For example, as most
email communications are not encrypted, such
email messages may be accessed and viewed by
other Internet users, without your knowledge and
permission, while in transit to us.
Our Commitment To Data Security
To prevent unauthorized access, maintain data
integrity, and ensure the correct use of
information, we have put in place physical,
electronic, and managerial procedures to
safeguard and secure the information we collect.
Please be aware, however, that no Internet-based
computer system can be considered 100% safe from
intrusion. By accessing and using this web site,
you agree that you, and not we shall bear the
risk of any use or misuse of your information
that is obtained by “hacking” or other nefarious
means.
Links To Other Web Sites
You may find links to other web sites on our web
site. We provide such links for your
convenience, however, we cannot guarantee that
any of the web sites you may find links to from
within our web site adhere to the same privacy
guidelines that we do. We suggest that you check
the privacy policy of any web site you access
from within our web site to ensure your
information receives the same safeguards that we
provide.
Disclaimer of Liability
Under no circumstances shall Commonwealth
Mortgage Group, LLC be liable for any damages,
including, but not limited to, special,
incidental, consequential or exemplary damages,
that result from the use of this web site, or
the information or materials posted to or
collected as a result of accessing this web
site, even if Commonwealth Mortgage Group, LLC
has been advised of the possibility of such
damages.
How To Access Or Correct The Information
You Provide,
And How To Contact Us
You can access the information you provide to
us, or you can correct factual errors, by
- Sending us
your request via email addressed to
Commonwealth
Mortgage Group, LLC
C/O Matthew Titel
mtitel@gocmg.net
- Phoning us at:
(262) 691-6100, or
- Writing us at:
Commonwealth Mortgage Group, LLC
325 Oakton Avenue
Pewaukee, WI 53072
Opt Out Right
We do not disclose nonpublic personal
information about you to nonaffiliated third
parties other than disclosures permitted by law.
If we change our policy in the future, we will
provide you with the required opportunity to opt
out prior to disclosing your nonpublic personal
information.
We truly value and respect your privacy. You can
be assured we will continue to safeguard your
information. Thank you for the trust you have
placed in Commonwealth Mortgage Group, LLC
Thank you!
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